Similar story to the previous review. We assumed a 10 year hot water rental tank in a home sale. The previous owners were elderly and unlike the 'company policy' states, clearly were coaxed into signing a bad deal. When I asked about the buy out policy the staff on the phone were rude and unhelpful. They said it would be 1900 dollars to buy out the tank. When I asked if I could settle they said based on the purchase of sale price of the home they didn't feel that I warranted a settlement as I could afford to pay the full price. They made huge assumptions and were terrible to deal with. They were discriminatory, unhelpful and unprofessional. CONSUMERS BEWARE.
- Approximate cost of services:
- $20.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
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