Too many guys. Lots of idle. Waiting for lead guy to give instruction. They show with more guys than quoted. Charge 1k more than quote. Never bothered to follow-up after. Still haven't heard about my donation receipt. Where is that? That should be big. Frustrated as I don't have time to chase
- Approximate cost of services:
- $2,900.00
- Company Response
Hi Darryl,
Thank you for taking the time to provide us this feedback. Our clients experience is our top priority and I want personally ensure all of your concerns are handled. Furniture Bank has assured me they have just sent your tax receipt via email and apologize for the delay. In regards to your moving team; we will be providing extra training to improve their onsite time management and leadership skills. I'll be touching base with you via telephone regarding the final invoice- however if we fail to connect today, please do contact me at meagan.stewart@youmoveme.com, so we can schedule a time to speak.
Best Regards, Meagan Stewart- Customer Experience Manager