Northern Electrics was recommended by LG to fix our LG fridge since it is affiliated to them and is the nearest to our house. Somebody came and took a look At our fridge and was told that another tech will come over and give us a quote. Was given a quote through email and voicemail. Quoted for $666 that is minus $110 service cost, if compressor etc is the problem including labor cost. Finally after some months of delays due to family events we had decided to go through with it. A tech was sent to look at our fridge and the tech had pumped gas etc to see if there was any leakage and further looked into. The tech finally concluded that our fridge is beyond repair and that we are better off buying a new one. My husband and I was on the verge of buying a new one but eventually decided to call another company to look at it for second opinion. The minute the next tech came and looked at it he was so surprise at how much gas was pumped into it as meter went all the way to red mark in the gauge and showed it to my husband, we were told that if for some reason we had decided to plug the fridge for few hours to see if it would work again that the fridge would have exploded! The next tech from the different company also was able to fix our fridge in less than an hour with cost way less than the one quoted by Northern Electric to us.... Imagine if we had bought a new fridge right away? Or what if we decided to just test the fridge and plugged it for overnight????????
- Approximate cost of services:
- $110.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?