Cliff from Aurora

Very good overall experience dealing with Elliam. When we were getting quotes they were competitive and very transparent starting from a high level esimate from initial contact and ulimately ending in a detailed breakdown with clear responsibilities. During the job there were some surprises with the construction of our house, Mike called us in, showed and described the issue, made recommendations for resolution as well communicating additional cost implications if we decided to proceed with the recommnedation (which we did). Mike also offered advice on what would look good with regard to colour matching, shower door placement etc. Job site was always left clean and protective covering was placed on our floors. All contractors and subcontractors were professional and friendly. Everyone worked quickly and efficiently and communication was good throughout the project. Mike tells it how it is and in our opinion is very trustworthy. Final billing came in with no surprises including complete transparency with regard to subcontracted and addititional costs. Best of all the shower looks amazing with top quality workmanship. Will definately go back to Elliam for any future projects.

Needed advice on the best way to secure the framing for a low level deck, ie attach to the house or footings next to the house and if so how close. Our city building planning and development department was not helpful and told us we needed a structural engineer. ASR was extremely responsive and provided good advise. They convinced us that our fist option was not the optimum and explained what we needed to do to follow the second option. I take a lot of comfort in knowing the approach to our project is sound structurally thanks to ASR.

We had a small project to install an exterior faucet on our 2nd level deck by linking a tap to the kitchen plumbing. We found that Mike was upfront about when he would be able to do this 'small' job which was much appreciated, he returned calls in a timely manner and the actual installation was done on the scheduled day with no surprises at a very reasonable price. Zack, who did the installation was extremely professional, polite, helpful and neat. The workmanship was of a high quality. Overall this worked out very well for us. I will keep this company as a reference for any future plumbing requirements.