We did our research online to make sure we hired reputable movers not knowing that Atlantic van lines is just a booking agency, they are not movers. The worst rated movers on the web are who showed to pick up our stuff, the second worst rated movers delivered our stuff to our home. The moving men from both moving companies were dirty, smelly, older guys who spoke Turkish to each other so we couldn't understand them. They tried to charge us for 2000 pounds more than we had, but we insisted on a reweigh and caught them red handed- no apology, explanation, nothing. Then we discovered that at least $5000 worth of my wife's clothes were missing, our outdoor woven furniture was destroyed and our microwave and a few kitchen boxes are missing. We were given the runaround until we decided our sanity was worth more than what we would collect from the insurance which was next to nothing, yet they make it next to impossible to get it. Next time we move we will hire a company that does the actual moving and has good reviews, which will cost more upfront but far less in the end as we estimate our losses at $6000+$4000 for the moving costs.
- Approximate cost of services:
- $4,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?