We signed up with Counterforce a few years ago. We have not had issue with Counterforce itself but only with Logan Alarm that repairs. Appointments are late or forgotten. The run around you get when you try to make an appointment and then they come up with flimsy excuses as to why the techs are not there. They never answer the phone you always have to leave a message and then it is a couple of hours before you hear back from anyone. Terrible customer service. I complained to Counterforce and they did nothing and did not seem to care.
- Approximate cost of services:
- $45.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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