This review is only related to the service of the sale representative, Giovanni, since I did not start the installation process yet. I liked the way Nordik scheduled the appointment and presented a video of the sale person one week before the meeting. Giovanni came on time and spent all the necessary time to explain to me the difference between Nordik products and the competitors; with his real estate background, he assisted me in choosing the best options, both for our quality of life and for the future option to sell the house. He understood our need and was honest in the pricing. Giovanni also shown me the options of payment and suggested me the best one. When we decide to proceed with Nordik, Giovanni assisted me in the process, including activating the pre-work assessment for the government rebate. We decided to go with Nordik despite some very few bad reviews because Giovanni shown high professionalism and he promised to assist us also in the following steps of the process (schedule, installation and follow up). Our decision was 90% because of Giovanni (professionalism, explanation of the product and differences with competitor, honesty in pricing, assistance also after sale) and 10% because of Nordik good reputation, which by the way was supported by Giovanni's professionalism. I really hope to have the same fantastic experience in the next steps of scheduling and completing the project
