Reviews

10/10

i, my name is Jose, and I just moved with Landmark Vanlines from Brighton ON to Kelowna BC. I just got a new job out in Kelowna, and was beyond frustrated, and confused as to how I was going to get myself, and my belongings out there. A friend of mine told me about Landmark Vanlines. He had used them for a move from Toronto to Campbellford (a town near me), and he said they were great. I didn’t know, as my move was a far greater distance, but I gave them a call anyways. I was (in hindsight) so lucky to have Courtney pick up the phone that day. As soon as I told her what I needed, she delivered. The quote was maybe not the lowest I had got to the point, but I was impressed by the knowledge, and the personality, I knew I had made the right choice in booking right then and there. I got a call the day before they were supposed to pick me up, like they said I would to confirm my pickup time for the next day. They got there actually about 30 minutes early, but I was more than ready. My stuff was all wrapped, like they said, and then before I knew it, they were done. I was told that the stuff would be put in storage until I was able to find an apartment to rent, and about 2 weeks later I called to give them my new address. They told me when my stuff would be shipped out in April, and would take about 5-7 days to get there. It was a couple of days late, but that wasn’t anything that anyone could anything about, they hit a big storm in Manitoba, and it seemed to follow them all the way here!!! The weather was horrible, but neither John or his helper made one complaint, they were in a great mood, and were joking with me the entire time!!! I will, like my friend, refer Landmark Vanlines to anyone I know that is thinking of moving, either a short distance, or like me, a long distance away!!!

Approximate cost of services:
$2,245.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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