Reviews

10/10

Harry the technician Is The Best , I mean , He is not only one of the best , but THE BEST ! It is not the first time Harry came to help me , but each and every time Harry was dispatched, either my own or my clients place , he always finished the job perfectly. He is very patient, detailed, highly professional, and , most importantly, Harry not only fulfil the work requirements, but also provide a lot advises and maintenance knowledge, such a valuable person . Thank you again , Harry :)

Approximate cost of services:
$170.00
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Company Response

Thank you Anna for the allowing Harry the opportunity to earn your 10 stars! Amazing sharing with us, and we're all pleased to learn that you are delighted with his service delivery! We're proud to have Harry, and will definitely pass this compliment of yours to him personally. All the very best and thank you for your continued support to our Company!

10/10

My furnace broke down all of a sudden , when I call High Efficiency office, the response is prompt and , like the name of the company, really efficient. After all the necessary check and diagnosis, I got my new furnace installed today , my house is warm again , new machine is so quiet . I love it ! Each and everybody in the company for this to happen , sales , technician , customer service , are very pleasant and helpful. Special thanks to Mr. Lu , the technician who came to install the new furnace and smart thermostat. Mr. Lu is experienced , patient . I actually also purchased humidifier as my original humidifier seems not working . After Mr. Lu checked it up , he told me that my humidifier has never been used probably as the water valve is shut down but needs to drill a hole to let water pass . And he fixed it ! That , is not only professionalism, but also great integrity ! Great experience, Very Impressive . Highly recommended !

Approximate cost of services:
$3,500.00
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Company Response

Hi Anna, we all love your amazing review very much! Thank you very much for entrusting your home comfort needs to us, and of course we haven't let you down! It's always an absolute pleasure for us, especially those highly-skilled technicians like Mr. Lu, to learn that our efforts are overwhelmingly appreciated by our customers: it fuels us on for providing better and better services! Take care, and enjoy your well deserved comfort at home!

10/10

I am amazed with High Efficiency installation team . The installers were professional and polite, and work very efficiently, and explain very clearly with how to set the thermostat. This is the second time I use this company to install the AC. Very good experience. Highly recommend them.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Anna,
Thanks so much for the review, we are very happy you chose us to install another air conditioner for your home.

Best Regards,