Bought a new home in angus after looking in the area and at many different builders. Love the street , the lot and the layout if our home. There were some hurdles during the building stages, the interior decorator at the decor center was Terrible. Needless to say we loved the home when we got our keys and walked in..we did many upgrades, replaced the kitchen after closing Howe er the after service has been terrible!! Shower floor caved in, roof leak that there site person saw and noted however "they "the builder never seem to be able to find though there is evidence in the shared bath. We upgraded windows in the basement and added a side entrance ($5000 +) for a future space for our daughter.. builder decides to put the sump pump under the window and push the furnace under the other. Waste of space. Can't count the number of service dates I took off work to have trades not show ... Two pages of deficiencies. Now 1.5 years later the shower needs to be replaced a third time and the laundry roo. Tiles have cracked because no plywood under for support around the vent.. The response from Simon , there so called after service manager says oh tgat one tile wasn't on the one year list of other tiles. Funny how during the walk through he states you just hae to identify the area ..ie laundry room cracked tile .yet know he wants specifics?? this is not our first home but the worse experience ever!! Buyer beware!! Sign warning others going up.on our lawn. !
- Approximate cost of services:
- $400,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?