Paul M from Toronto

I hired LUX Design last year to assist with a full renovation of a new house that I purchased. Having never worked with a designer I had no idea what to expect with such a large project, and wanted everything to be perfect. When I approached LUX they walked me through how the process would work, and how they would handle everything from A to Z including planning of the renovation, picking the finishes, furniture and materials and overseeing everything on my behalf. I was skeptical of the finished product since I had some very specific requests like integrating LED colour lighting through the whole home, and wanting a very modern design. LUX put together a design for me that was really unique and I felt they understood exactly what I was going for. As part of my package I received full colour renderings that were invaluable in helping me see past the removal of existing walls, gutting of my outdated kitchen and bathroom and visualizing the addition of closets and new powder room. When I signed off on the design, LUX essentially took a set of keys from me and coordinated all the work, oversaw work by their contractors on site, looked after having things delivered and set up, and took care of any issues that arose (i.e., fixtures arriving damaged from suppliers, having to build my custom bar on site since prefab would have been too big to get up the stairs, an off coloured countertop (which they replaced within 3 days with no questions asked!)). While the unexpected issues were stressful, LUX proved that they are experts in what they do by making the right decisions and handling everything very quickly for me. The furniture selected was exactly what I was looking for and they seemed to be ahead of the market trends, sourcing a statement light fixture for me that was not yet on the market. To this day, everyone that comes to visit comments on how much they love the design. I am so happy with the work that LUX did for me, I pass along their name constantly to friends and family, and I am happy to put their name on my project.