will from Hamilton

I was initally satisfied with the work, looked great, great to deal with. however, now I have a sever mold issue in attic. After investiagtion it turns out they installed new soffit over old soffit reducing air movement in attic insulation is wet, attic is full of mold It doesn't appear this company is in business any more, ****I am hoping by some luck they see this and contact me**** I have cheked their address and they sold their home and moved, I am pursuing legal action and have obtained legal consol, hoping to avoid that and will be remedied in good faith they were good to work with, hoping to resolve directly I need to have the soffit remedied before I can have the insulation removed and replaced, and mold killed, lookig at upwards of $15K I had got my roof, insulation and soffit done all at same time, sad knowing my investment is rotting away.

Chris was AMAZING to deal with, ANYTIME i had a question / problem he was quick to respond and resolve it... 1 = we had many obstacles to overcome with the city and bylaws to replace an existing pool, I had spent a day at City Hall trying to get it approved which didn't go well in the end Chris asked if he could help and was able to take care of with a bit of effort, without his help I wouldn't have been able to proceed 2= Construction Awesome guys, when they were polite and great to deal with I needed to have the waterfall line that was concreted in relocated....was expecting to have to pay they moved it the next day with no charge -my landscaping company (Burloak Landscaping) had many issues repairing the forever leaking waterfall, and eventually said it was Pioneer Pools fauly because of the hook up ((Even though I knew Pioneer Pools did not hook it up, I was there when Burloak did it) I called Chris and with no hesitation said he'd fix it anyway and sent his guys out the NEXT DAY!! Since completion 2 of our friends have used pioneer pools, and 2 are consulting and have all shared the same feelings / experience and have been overly impressed