Terrible customer service. I am tired to contact the customer service again and again. After i got my new home, i found water stay in my back yard and in frond of the house due to poor grading. I contact the customer service in spring of 2013, two years has passed, i am still waiting them to solve the problem. I found a long cracking on the wall down to the basement and water leak to the house today, i am really worry if they will solve the problem for me this time and how long i have to wait for. If they won't solve the problem, should i contact TARION?
- Approximate cost of services:
- $1,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Betty I understand our customer service department has in fact been In touch with you regarding your issues and you have an appointment booked at your home next week. Its unfortunate you claim that no one has responded. Feel free to contact customer service if you have any further comments. Thank you