Horrible customer service specially we had the worst experience ever (so far) with their decor center! Their decor-rep is not accommodating at all ! She gives discounts to whomever she wants for the same project. For the structural appointment she mentioned "No weekend" although she set up a meeting with another home buyer (my friend!) during the weekend. She made us to sign all the papers promising to provide us with the answers of the questions we asked and by the time she provided us with the answers she mentioned that there is a 5k fee for a change! Never trust her or any of their representatives. Make sure you know all the answers before signing or better don’t buy from ZANCOR!
- Approximate cost of services:
- $1,300,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
3 of 4 people found this review helpful.
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