Reviews

10/10

We wanted to give a shout out to Frank and his gang for doing an excellent job with our very narrow Toronto mutual drive. It was extremely important for the driveway to be paved in such a manner that the water from any rain would flow down the middle away from the houses on each side of a very narrow driveway. The drive was done last May and with all the rain we've had this past year, the job Mancuso Paving did was fantastic. Not only that, over this past winter, a couple of small cracks had developed and Frank sent a couple of guys to patch them up. We are very happy with the work that was done and the responsiveness of Frank and Mancuso Paving.

Approximate cost of services:
$1,000.00
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10/10

This is long overdue! We had water coming up from a basement drain and never had this issue in the past. I called Mr Rooter and by that afternoon, Phil S. came out to assess the situation. He diagnosed the problem very quickly and confirmed it with a camera inspection. The old building trap pipe made of clay was broken. In freezing temperatures, the crew was out and repaired everything within days! Unfortunately, the ground was frozen (minus 30 temps outside), so the crew did their best to fill the front yard back in. Phil told me to give them a call once the Spring came as the dirt/soil would settle. Sure enough, the crew came back not only once, but twice because the soil had settled a couple times creating a big pit. Phil also took care of applying for the rebate from the City which we received within a month! Very happy with Mr Rooter and, without hesitation, I recently recommended Phil/Mr Rooter to our neighbour!

Approximate cost of services:
$3,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Silvana,

We greatly appreciate the sharing of your experience with Mr. Rooter Plumbing and our plumber Phil. We are happy to provide the best in customer service. Thank you for choosing Mr. Rooter Plumbing of Greater Toronto