Rebuild of our chimney, due to brick Spauling on top five layers of bricks.
The job was well completed, including clean up. The sub-contracted team worked well, were personable. Our reservations stem from a lack of personable involvement by Turnbull proper. No followup or introduction or inspection. The job was completed as quoted in two long days.
- Approximate cost of services:
- $7,500.00
- Company Response
Hello Norm, Thank you for submitting your review, I apologize for the lack of communication that you felt on our end. It is well noted that we need to improve in that area and we appreciate the comment. We know that our teams are more than competent and that they work very hard to fulfill the clients expectations. We do communicate as needed with the team while they are on site, but I see that can be missed by the customer. Thank you again for the comment and know that we are improving that with more communication directly with the customer. Best, Turnbull Masonry Ltd.