Reviews

9/10

The job was well completed, including clean up. The sub-contracted team worked well, were personable. Our reservations stem from a lack of personable involvement by Turnbull proper. No followup or introduction or inspection. The job was completed as quoted in two long days.

Approximate cost of services:
$7,500.00
1 of 2 people found this review helpful.
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Company Response

Hello Norm, Thank you for submitting your review, I apologize for the lack of communication that you felt on our end. It is well noted that we need to improve in that area and we appreciate the comment. We know that our teams are more than competent and that they work very hard to fulfill the clients expectations. We do communicate as needed with the team while they are on site, but I see that can be missed by the customer. Thank you again for the comment and know that we are improving that with more communication directly with the customer. Best, Turnbull Masonry Ltd.

10/10

Our project was to replace three large unsupported screens that had been damaged by squirrels. Screens were approx. 10 x 8'. Greg's quote was substantially less than others, we then decideded to replace all the screens. Greg showed up on time and completed the work Inspite of it being a very windy day. We found Greg to be very professional and dedicated, he even took on three other house screens that needed work as well. We highly recommend Greg & crew of Dr. Screen

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Norm, it was a pleasure working with you, You were most kind to offer coffee and anything else we needed. Thanks for the very positive review, hopefully you won't need us again soon, but tell your friends and neighbours we cover the GTA, Hamilton Niagara, Barrie, Muskoka, Oshawa and the Peterborough area and always looking for more good Doctors!