Spoke with Tiernan on the phone a few times regarding our washing machine that was acting up. He was very honest and upfront about both the cost and possible reason of our issue. He walked me through checking the inside of the outter tub to see if I felt something broken and if I did, it was going to be $800-900 to repair and wasn't worth the repair. I couldn't find anything so he made his way over the next day. Couldn't find the reason why I was having issues other than possible overloading of the machine. He told me that the service call would be waived because ultimately he couldn't find and fix the issue. Very respectful and honest. What more could you want!
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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