We bought a fairly expensive couch from The Brick and it ended up having scratches on it when it was delivered and then the mechanism for the recliner broke. We called their repair department because we have the warranty on this couch and wanted this fixed. However, they said they would get back to us about it and figure out what to do within a few days, but it has been over a month and we haven't heard anything from them and will have to chase them down ourselves. I do not consider this to be good service.
- Approximate cost of services:
- $2,000.00