Anne Malo from Ottawa

What began as a stressful situation, namely finding a small leak in our basement foundation, ended on an extremely positive note after dealing with Ottawa Structural Residential Services. Indeed, the General Manager, Michael O'Neil, was prompt to respond to our call, was extremely clear as to what was recommended to address the problem during the initial site visit and had a team on the ground promptly. As noteworthy as Mr. O'Neil's response was the crew who carried out the work - their professionalism, hard work, orderly and systematic approach went a long way in easing what is an inherently stressful situation. Their attention to detail also carried forward to their clean-up of the site that left the area better looking than when work began.