We had our toilet overflow in the upper floor en-suite bathroom and it completely flooded our upper and main floors right through to the basement level. We were so grateful and pleased to have such a professional company like Nu-Trend Construction handle this project for us. I have never seen this amount of water inside a home before. Our walls and ceilings were completed saturated with water. I truly did not expect to have this level of service and to have them respond so quickly at that time of the night. The company sent out emergency crews immediately to the house and were on site within 45 mins of us calling with all the necessary equipment on hand. It was rather impressive to see the group of qualified and specialized staff react to the situation. The work started instantaneously to contain and prevent further damage to our house. I was so amazed with the knowledge they presented along with their health and safety protocol to ensure our family’s safety. Staff were very polite, professional and accommodating all while taking the time to answer my questions and explain to us what the next steps were that needed to be taken. Thanks again to all the Management and staff at Nu-Trend Construction for turning a disaster into a very enjoyable experience.
- Approximate cost of services:
- $25,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks Mark, it was a pleasure helping you and your family. We know that disaster can strike at any time and that's why we have a 24/7 Emergency team.