Cindy from Pollockville

Was reading over comments from other home builders and reasssuring in a bizzare way that other people are or have experienced similar concerns. I found 'Ricks' comments somewhat offensive and insulting and I'm thinking that perhaps he works for Stepper to have had such exceptional service and quality of workmanship. We have built 6 different homes over the years, all by different builders, and were actively involved with all 6 builds, perhaps more so with Stepper, since we consider ourselves 'seasoned' builders. While I agree that you need to be present and aware of what's going on throughout all stages of your build, people are paying for this service, paying for the expertise of the builder, making choices and signing off on items for a reason. When the builder does not follow through with what they advertise and/or promise, I think it's criminal and in my opinion, they are getting away with far too many things far too easily and seem to like to hide behind what ANHW finds acceptable, even though they clearly state (at least to us they did) that they build above those standards. Of all the houses we have built, this has been, by far our worse experience with a plethora of one problem after another. The problems and concerns we have had, were items that should not have even been issues had the work been performed correctly with integrity and committment to the quality Stepper eludes to. I would never build with Stepper Homes again and would certainly never recommend that anyone else does either. The quality of workmanship was definately not the superior craftsmanship they advertise. There seemed to be no quality control of any type during the build which lead to frustration after frustration. Blatantly obvious items that were left to us to bring to their attention to remedy, only served to reinforce our mounting lack of confidence we had in our chosen builder. Having taken possession of our home 4 months ago, we are still dealing with issues that were promised to be handled prior to possession. In that four month period we have had the opportunity to get to know some of our neighbours and at no surprise to us, and without prompting from ourselves, there are interestingly not too many people happy with Stepper. It's actually quite alarming the number of people who are upset with Stepper and alarming with the varying types of concerns. There is even talk of a 'class action lawsuit' , to which I say.....Stepper, you better pull up your socks big time, the word is out and it's not good!