King's went the extra mile for my move from Ottawa to the United States. I was lucky to have Wes, the operations manager, and Derek help move a lot of large, heavy furniture from a compact townhome, refusing to give up on difficult pieces that other movers would have shrugged and abandoned. When I missed an important detail in the contract indicating that the delivery could take a week or more, Wes, Kyle, and the team worked hard to get the delivery expedited through another carrier rather than have me sitting around an empty house for a week because of my own dumb mistake. Everything was handled with a great deal of care, and Wes stood behind every promise made along the way. Kyle was available to take my calls, even early on a weekend morning, and sincerely cared about how things were progressing. Honestly, King's took really good care of me, and I would both use them again and recommend them to anyone performing long-distance move.
- Approximate cost of services:
- $3,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?