Chris (Danforth-Coxwell)

I needed new shiggles on my semi-detached home. I had three layers to remove including old cedar. I've gathered 5 quotes from different roofers. Some were very low (too low to be true). Some were higher including the one from The Roof Whisperer. The owner, Arthur, took the time to explain what they would do and why. I agreed. The project was done on time. The crew was professional. They did care about details and clean up. They did a new custom framing for my window. It looks nice.

We had a bad experience with Top Class Air Duct cleaning. When the crew left the house we had dust everywhere inside. Nobody told us the work would be so messy. We paid extra to have our furnace cleaned. The following day, our new filter was totally dirty as layers of dust had actually been pushed down the main duct, instead of being sucked in by their vaccum cleaner. (I filled a grocery plastic bag). I called back. The manager wanted to send the same crew back. My trust in them was shaky so I asked him to come over to the house himself to assess the job. He told me he had no time for this. We argued over the phone. The manager said he would talk to his crew to learn more about my house and promised to call back. He never did.