Ricky from Vaughan

I recently invested in a Video Surveillance system and was given Secure Tech's (Daniel) contact information from a family member. Daniel was very accommodating to our schedule after making the initial request for a quote. In fact, he came to assess our need on Sunday Morning! This was the first of many instances of the level of customer service delivered by Daniel. He has been very responsive and reachable (Phone, email or Text) and is always looking for ways to go above and beyond from a customer service perspective. The appropriate level of questions were asked and only when all questions were asked, the recommended solution was made. The video surveillance installation was top notch. The job was estimated as being a 2 day job and that is exactly what it took. Installation was professional and clean. Time was taken to train and walk us through how the system works. I was so impressed by the work that I switched my alarm monitoring which was reaching end of contract with my previous provider. To go even further, I made another recommendation to a family member, who also hired Secure Tech to replace an old alarm system. That experience was very similar to my experience. I would highly recommend Secure Tech not only from a product and services perspective, but from the exception customer service experience that they deliver.