very pour service and delivery
I bought my mattress paying more but thinking I was getting better service and a 60 day return policy. the delivery was scheduled and no one showed up the second delivery date was met but 4 hours late. they didnt wear bootties, were rude even though I was trying to be nice since it most likely wasn't their fault that they were overbooked. The mattress was dirty, sewn funny, and long threads hanging all over it. there wasnt even any tags on it. I didnt want to accept it but they said they had to leave it. I questioned if it was new. I remember when I was buying it that the salesperson was very stressful in if there was any dirt on it they wouldnt service it, but they expected me to sleep on one that was delivered dirt and from who knows where. they finally did replace it and this one was new in a package and with all the tags. it is an ok mattress but I paid way too much compared to what is out on the market elsewhere. I know better for next time.
- Approximate cost of services:
- $3,000.00