Worst performed job I have ever seen, have videos and pictures after their "cleaning". Wish i had been home when they came, Wife was home but she didn't really pay attention.
At least they had good manners (when I spoke with them on the phone and wife told me so about the techs), that's why I give one star, otherwise would have been zero.
The main reason I called them was because the Dryer vent was almost completely plugged so it didn't dry much. After their "cleaning" the duct was exactly de same as if they didn't do anything. I could tell the walls were still dirty and the plug was still there.
Also, renovated the washroom on the main floor, so I knew there was dust/debris in the vent, checked after their "cleaning" and all that dust/debris was still there.
Called them to have money back but they said not possible. Asked them to come again which they agreed and the guy said someone would call me back to set up and appointment.
Someone called back but couldn't catch the phone so they left a voicemail (have baby twins so I'm usually quite busy). I admit I forgot to call back but they simply showed up at my place and we weren't home. Have never seen people showing up at your place without you confirming you are available.
Wife called back and they gave us a new appointment to come redo the house, but they NEVER showed up.
I would say I deserve half my money back at least, they can keep half for attempting to do the job.
