Reviews

8/10

Update 09/24/15: After dealing with their head office they were very understanding and apologetic for the damage and poor clean on the sills. I had a painter come to site to complete the repairs. Since he was very busy and this was a small job, it took a while. I kept them in the loop the entire time, they again were very understanding and patient while I tried to get this fixed. They discounted the services after the back charge for the repair for my troubles which I greatly appreciated. Sometimes, even though something goes wrong in your initial service, the after care is what matters most. I would now use them again, and recommend them because of how professionally they handled the situation. Thank you Men in Kilts for making it right. I had them come out to clean my windows inside and out, screens and blinds after a major renovation in my home. I was very satisfied with the quality of the screen, window and blind cleaning. HOWEVER... 1.) the blind cleaners gouged my new wall, which I have to deal with being fixed. 2.) They did not put the screens back in which is included in the service 3.) They did a horrible job cleaning the window sills and tracks. I had them come back to re-do it, and they still did a horrible job. I had to re-clean all of the window sills and tracks myself. Doubt I would hire them again.

Approximate cost of services:
$500.00
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Company Response

Hi Krista, I am terribly sorry that this was your experience with Men In Kilts. This is definitely not the way we want to conduct our business and I am very sorry that this happened to you. Thanks for giving us another chance to come out and try to make it right, but again I apologize that we missed the mark on that one too. Please let me know if there is any way I can make this right and possibly get you in touch with the owner of that location. Thanks again Krista - your feedback is much appreciated and will help us improve in the future.

10/10

It's been over 2 years since I had my windows and doors replaced by All Weather Windows and they are awesome. The one issue I had with one window was addressed within a week of install and haven't had a problem since. Jackie was an amazing sales woman to deal with. She kept me within my budget and provided me the best options for my home, lifestyle and budget. I've recommended her and All Weather to a few friends since install, and will continue to do so. I plan on adding additional windows in my home and will be using Jackie and her wonderful team again!

Approximate cost of services:
$11,000.00
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Company Response

Hello Krista, thank you kindly for your comments. Take care! Fay