Window, blind and screen cleaning
Update 09/24/15: After dealing with their head office they were very understanding and apologetic for the damage and poor clean on the sills. I had a painter come to site to complete the repairs. Since he was very busy and this was a small job, it took a while. I kept them in the loop the entire time, they again were very understanding and patient while I tried to get this fixed. They discounted the services after the back charge for the repair for my troubles which I greatly appreciated. Sometimes, even though something goes wrong in your initial service, the after care is what matters most. I would now use them again, and recommend them because of how professionally they handled the situation. Thank you Men in Kilts for making it right. I had them come out to clean my windows inside and out, screens and blinds after a major renovation in my home. I was very satisfied with the quality of the screen, window and blind cleaning. HOWEVER... 1.) the blind cleaners gouged my new wall, which I have to deal with being fixed. 2.) They did not put the screens back in which is included in the service 3.) They did a horrible job cleaning the window sills and tracks. I had them come back to re-do it, and they still did a horrible job. I had to re-clean all of the window sills and tracks myself. Doubt I would hire them again.
- Approximate cost of services:
- $500.00
- Company Response
Hi Krista, I am terribly sorry that this was your experience with Men In Kilts. This is definitely not the way we want to conduct our business and I am very sorry that this happened to you. Thanks for giving us another chance to come out and try to make it right, but again I apologize that we missed the mark on that one too. Please let me know if there is any way I can make this right and possibly get you in touch with the owner of that location. Thanks again Krista - your feedback is much appreciated and will help us improve in the future.