Reviews

0/10

Was quoted a price on our project, we excepted, they were supposed to arrive this Monday to start, today @ 4:40 pm they text me increasing their price, and stated that if there was not enough money to be be made it wasnt worth it to do the job. They told me last week material was ordered and would be delivered Monday, now they say it wasnt ordered and the supplier raised their prices, so they misquote, falsified about deliveries, then at the last minute hike your price, and say take it or leave it. Very disappointing & unprofessional, considering this project was excepted and booked with them back in the beginning of March 2024.

Approximate cost of services:
$1,000.00
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10/10

After my wife and I had seen a coffered/waffle ceiling that we liked in another home, we decided we wanted it done in our home as well, we came across Elite Mouldings, and called them to give us a quote, the Sales rep was on time, we explained what we wanted, a waffle ceiling in the living room with pot lights, crown moulding through out our main floor, and a drop down bulk head over our kitchen sink, he listened, took measurements, gave his feed back on what he thought of the proposed work, explained in great detail the process and what we should expect for the quote he was about to give. We reviewed his quote against others we had received, they were not the cheapest nor the most expensive, but what had really made our choice easy, was the way we were treated, and how the quoting process went so easy, and they were very professional as well. I went to their head office, chose our mouldings, left a deposit for the job, we were told to expect installation in one week, and that the job would take 2-3 business days to complete due to the size and nature of the work. Installation day arrived, and so did the crew, the Electrician & his assistant, Jimmy the supervisor and his installation team, I greeted everyone, went over the layout with Jim for the work detail, and the electrician as to the placement of all the lights. Then it started, it was like watching a well oiled machine work, and believe me I am picky, in came the drop clothes for the carpets, in came the tools and placed down, measurements were taken and given out to the team, they started cutting and installing, it was three projects being done at once, coffered ceiling in the living room, bulk head in the Kitchen over the Island, Crown moulding through out the main floor, these guys were pros! As I watched all day I was amazed, it was non stop, ceiling went up, lights were being installed, bulk head was being worked on, moulding being cut and installed as they brought it in. Come 5:00 there was almost nothing left to do, what happened to the 2-3 days I was told? All there was was finishing details puttying, a bit of mud, and caulking the trim, they did not stop, no complaints no nothing, I figured they would come back the next day, they said thy wanted to finish, and asked if I minded, I said no, they finished at 7:00 pm and it was FANTASTIC, one of the crew did have to return the next day to slightly sand a few spots but that was it. I have to admit, I am picky, I do reviews for bad services, but I also do reviews for GREAT services and that is what we received from Marino and his team at Elite Mouldings, I cannot say enough good things, but would highly recommend them, the products, and the services they offer. Job well done, with many thanks , Wayman & Sharon

Approximate cost of services:
$1.00
Any advice to offer fellow homeowners facing a similar project?
Call Elite Mouldings!
1 of 1 people found this review helpful.
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