Reviews

7/10

I was very impressed with the actual work done - the windows look amazing! However, I was not happy with the discrepancy between the quote and actual price. The woman who gave me the quote spent a lot of time finding out how many windows we had and what size. I walked around the entire house and gave her an exact count WITH measurements. She gave me a $50 range in the quote. When the man came to do the job, he said it would be almost $50 higher than the highest end of the quote. I told him that I had spent a lot of time giving the woman a count AND measurements so she knew the sizes of all the windows and her quote should have been fairly accurate (especially with a $50 gap for cushion). He would not budge and had to have known that a customer would not likely turn him away when he was there, ready to do the work. I didn't think that was very good business. As I said at the beginning though, he did do a good job of cleaning the windows.

Approximate cost of services:
$370.00
What could this company do to improve their services?
Provide better quotes.
Any advice to offer fellow homeowners facing a similar project?
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8/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have found Dr. Green easier to work with than other lawn care companies. I especially appreciate the company's willingness to listen and, in my case, to match our deal from last year.

Approximate cost of services:
$250.00
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Company Response

Hi Stellanie,
We are pleased to hear that we have been able to work with you to get the best results possible for your lawn and its needs. We are always more than willing to listen to your concerns and address them in the best way we can. Dr. Green always strives to suit its customers wants and needs, and in the past years of being in Calgary our price has never increased and we are glad to hear of your positive feedback.
Thank you