Broken pipe - Replacement of Cartridge
Called this company about 4:15pm and spoke to a friendly gentleman. He assured me that a plumber will be at my location between 6pm -8pm. At 7:30 when the plumber did not arrive, I called Rooter-man and was told the plumber was busy and I wasn't guaranteed to get a plumber. It was recommended I call another company. I did call another company and was provided prompt efficient service. The friendly gentleman was concerned and did call later that night to ask if I got a plumber.
- Approximate cost of services:
- $0.00
- Company Response
Marva, I apologize about your past experience with Rooter-Man. This company is NOW UNDER NEW MANAGEMENT. The completely new team would never mislead a customer.