Wish I had read these reviews before I called this company. My LG washer was throwing a TE error which I knew from finding the service manual online meant that the thermistor needed replacing. This company said they keep parts in stock and that they could be here right away, so I called them. They were here within 2 hours which was great, but the guy spent 10 minutes on his smartphone and then told me my thermistor needed replacement, which I knew for free before he got here! Like the other reviewer said, the tech told me the parts come from LG in the US and it could be at least 4 weeks for the part to arrive. He said he would get back to me with a quote within a couple of days. Needless to say, I still don't have a quote or any follow up. And why would he -- he got $80 out of me for 10 minutes of looking up my problem online, so there is nothing for him to gain by coming back and completing the repair. We called another appliance repair company who said they have the part in stock and regularly stock it, so we have made arrangements to have them come in and do the repair instead. Live and learn. Avoid First Aid Appliance Repair.
- Approximate cost of services:
- $80.00