I had both my furnace and water heater replaced in 2012 by Ontario consumers (big mistake) they didn't return my old water tank to my previous provider in a timely manner so I was still being billed for something I didn't possess. Secondly, the rebate promised was also not granted until several months later because they didn't send the application on time. Instead they sent me a new doc to apply for the rebate from OPA stating that my furnace was installed in 2013 instead of 2012, which was false, to cover up their mistake. I recently asked for a buy out because I noticed my bill has increased dramatically and they simply sent me some ridiculous prices with no explanation 6000 for furnace and 3000 for the water heater. So if you are reading this don't sign up its a suicide mission!
- Approximate cost of services:
- $0.00
- Company Response
Dear Mo, we really appreciate your feedback. At Ontario Consumers Home Services, we strive to create the best possible experience for consumers and serve them with the highest integrity. In order for us to resolve the issue with your water tank and your bill, please contact us at 1-866-883-9121 and one of our customer care representatives will take care of this matter for you. We apologize for any inconvenience this may have caused you. Sincerely, Ontario Consumers Home Services Consumer Care Team