Reviews

10/10

I heard this great saying by an unknown author that states, "PEACE COMES NOT FROM THE ABSENCE OF CONFLICT, BUT FROM THE ABILITY TO COPE WITH IT." Mr Reiner Hoyer of The Reno Coach, was VERY instrumental in helping me to cope with a conflict that I had encountered with my Contractor. A month after the job was completed, he said that I owed him almost $10,000 more on top of the $50,000 I had already paid him. As well, he was looking to collect Gst on the $50,000, which had been included in our orginal agreement, therefore already paid. I asked for an invoice showing what he did for the $50,000, as well as justifying how I could have ended up owing him so much more money. After a lot of smooth talk, bullying, and threats of legal action by the Contractor, I decided to look into what my options and rights were. That's when I came across to look into The Reno Coach website. I called, and Mr Reiner Hoyer came to my house the next day, at NO COST, to evaluate the work that had been done, as well as go over what little paper work I had had from the Contractor. He felt that I had a good case against NOT owing the Contractor anymore money. Mr Hoyer has been in this business a very long time, and maintains a very good reputation within this industry; So much so, that in court cases he is considered an "expert witness", which means his evaluations of a job holds a lot of weight in a court of law. He made me aware of the MANY laws that are out there to protect me as a consumer, as well as the laws that had been broken by my Contractor. From that day on, Mr Hoyer dealt with the Contractor directly. He reviewed all the paper work, and met with Contractor at my house, so that they could go over all the work that had been done. Finally, after weeks of going back and fourth, the dispute was resolved, and I ended up NOT owing the extra money. Thank goodness for people out there like Reiner Hoyer, who is not only aware of laws that are put into place that protect all consumers and contractors alike, but he also has a very good working knowledge of the construction industry, as such, he knows the market value of jobs either being sourced and/or that have completed. As a consumer, I would STRONGLY recommend using The Reno Coach. It's the best money I have ever spent!!! So, if you or anyone you know of, is having ANY difficulties what so ever with a contrator or a quote, please check out The Reno Coach at www.The-Reno-Coach.com. You will not be disappointed!!! Sue

Approximate cost of services:
$630.00
What could this company do to improve their services?
Nothing, they already do everything right :)
Any advice to offer fellow homeowners facing a similar project?
Get all quotes and agreements in writing, and get more then one estimate. There are laws out there to protect consumers from being over charged. Until using the services of The Reno Coach, I had no idea that these types of laws even existed. If I'm ever to do house repairs/renovations again, I will use The Reno Coaches services again, to make sure that the quote/quotes are fair with today's market and trade prices.
3 of 3 people found this review helpful.
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