We had someone come in on saturday and he was great. told us we needed a camera and asked for the 500 deposit which we paid for a wednesday camera appt. we got a call wednesday morning after taking time off work to let us know that they'd come by wednesday afternoon. They showed up we paid the bill. They power jetted our plumbing and cleared the clog. We paid for the camera afterwards and they said they'd be back in an hour. They never came back. We called thursday morning and asked and they booked us in for Friday morning. We get a call about 9:30AM Friday Morning -- again after taking off work -- saying they could come Monday 2-6PM. I called and asked for some sort of discount for all my time wasted and they offered a coupon. For being a company that has the slogan "Punctual Plumber" they'd give more discounts for all the times they screw around with their prepaid customers. I would NOT recommend this company to anyone. AND if you have any concerns please just ask for a supervisor because the phone ladies can only read from a script and make you want to jump off a bridge.
- Approximate cost of services:
- $1,700.00