Linda from Markham

We had some work done on Sunday, January 18th. The valve for the water shut-off to our house sprang a leak. Since this happened on a Sunday morning, we needed someone who could provide emergency service. We found Plumbers.ca in the Yellow Pages. A plumber arrived very shortly after we called, but had to leave since the City of Markham was unable to turn off the water out in the street. When the city finally was able to shut off our water, the plumber returned. We had to pay $244.00 for the initial visit although nothing could be repaired. We were told that this amount would be applied to the final repair cost. The bill to change the valve was an outrageous $997.00 plus tax! We were told this price was the Senior's Discount! I timed the repair and it took the plumber exactly 42 minutes to complete the job and write out the invoice. He admitted that we could buy the parts for about $20.00. The remaining $977.00 was for 42 minutes of his time. We expected to pay a premium for emergency work, but what we were charged translates to $1400.00 per hour. The plumber indicated that they do not charge a premium for weekend work so that this in fact was their normal rate. If you are independently wealthy and don't mind being ripped off, then you will have no problems with this company; if getting value for your money means anything, then I would never call these people.