Robert Melamed from Toronto

Meredyth and her team worked on our yard 3 years ago, and I'm writing this review now because we are paying another company to undo everything they did. The highlights: 1) After giving them a sizeable down payment we did not hear from Meredyth for 3 weeks. 2) Suggesting pea gravel as a design choice was an absolute disaster. It makes a huge mess, constantly spills into our grass/all over the place, and is quite painful to walk on (I have little kids) 3) We requested a conduit to be installed under the grass for electrical purposes. They installed the conduit, but then covered it up with grass before the electrical went through. We are now finally fixing this. 4) The wood fence that they built does not latch, even after requesting to fix it. 5) Before we started work our yard graded towards our house, something we wanted to fix. Post reno and it still grades towards our house. Brad was quite reasonable to work with and would make the effort to follow up on certain things, but the fact is that we spent $15,000 and now I feel like we're starting from scratch.

My basement bathroom ceiling had leaked dramatically 2 days before a two week trip out of the country. I called ExpressRooter because there were no leaks/dampness on the floor above and thought it must have been something in between the floors. ExpressRouter was the quickest one to send a plumber to my home the next day (on boxing day!). The plumber not only assessed the situation quickly but was courteous enough to ask if there was anything else he could look at while he was there!