We needted to take a whole load of stuff to the dump, called a head and the guy told us we couldn't book ahead, and that we'd need to come early in the am if we really wanted the trailer as they go fast. We came early got one. Thanks.
Emergency Furnace and Air Replacement in -22 weather
Thanks to the amazing team in Guelph, Ontario. From our initial "Help it's 9pm and our furnace isn't working, it's -22 outside" call in to which I did argue because they couldn't make it that night, to the tech who came first thing at 9am the next day and found the real problem and saved our lives (even though we have two CM monitors that didn't detect the cracked heat pump) and to the lifesaver Glen who came to our home on a Sunday, was polite and caring and came up with a solution for us and helped us get set up for a "no heat" install the next day and the amazing guys who came and spent the day taking apart the 35 year old beast and installing the brand new system. You all worked seamlessly together for us, for our safety and we are thankful for the speediness. We have heat!
This is wonderful news Amanda and we sincerely appreciate the time you've taken to share this experience. Thanks for choosing Reliance, I will be sure to share this review with Glen and the team. Kind regards. ~ Rich
