Reviews

10/10

FIRST OF I WOULD LIKE TO THANK TEAM OF UMBRELLA FOR IMPECCABLE SERVICRE BY HELPING US OUT IN TIMELY MANNER+FOR BEING PATIENT+SENSITIVE TO OUR PREDICAMENT WHEN WE WERE UNDER LOTS OF STRESS>WHILE ON VACATION WITH MY HUSBAND ON THE WEST COAST OF US MY MOTHER CALLED TO BREAK THE NEWS ABOUT FLOOD IN OUR NEWLY RENOED BASE MENT>SHE CALLED 1 PLUMBER, OUR CONTRACTOR THEN OUR HOME INSURANCE COMP WHICH WERE OF NO HELP TO DETERMINE THE ROOT OF THE PROBLEM> I PHONED UMBRELLA IMMEDIATELY AFTER READING THE REVIEWS>THEY SCHEDULED ASSESSMENT OF THE ISSUE THE NEXT DAY+VLAD CALLED ME TO PROVIDE A COMPREHENSIVE EXPLANATION OF HIS FINDINGS HE PROVIDED US WITH A DETAILED REPORT TOO> AT FIRST WE STRESSED A LOT B/CS WE COULD NOT BE THERE TO OVERSEE ANYTHING BUT AFTER SEVERAL CONVERSATIONS WITH UMBRELLA AND V LAD WE FELT MUCH MORE AT EASE TRUSTING THESE GUYS>THEY TOOK PICTURES OF WHAT WAS FOUND AND EMAILED THEM TO US EVERYTHING VLAD SAID MADE GOOD SENSE> THEY FOUND AND ADDRESSED THE ISSUE WITHOUT TRYING TO SELL MORE WORK THAN WAS NEEDED WHICH I WAS THE MOST WORRIED ABOUT AS WE WERE ON THE OTHER SIDE OF THE CONTINENT> WE RECEIVED UPDATES DAILY FROM THEIR STAFF AND FROM MY MOTHER>SHE WAS VERY PLEASED WITH THE STAFF AND THE WAY THEY WENT ABOUT WORKING AT OUR HOME SO SHE LET THEM WORK INDEPENDENTLY AND DIID NOT NEED TO BE BOUND TO OUR HOUSE ALL DAY LONG>I REALLY ENJOYED DEALING WITH UMBRELLA PEOPLE WHO WORK HERE ARE HONEST+HELPFUL+KNOWLEDGEABLE>THANK YOU FOR PUTTING UP WITH ME ;) AND FOR SAVING OUR VACATION

Approximate cost of services:
$8,000.00
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