Iris from Toronto

I met Alex and his team at a home show. Alex was friendly, professional and not pushy, which I appreciated. Shortly after he came to my house and I signed up for a ductless heater/ac system to be installed in my drafty bedroom on the third floor. My house is old and the furnace wasn't venting strongly enough up there. The install crew arrived less than a week later, and spent many hours on the job, which required electrical savvy and lots of sweat equity to mount the unit on the exterior of the house. These guys were great! They didn't leave a mess. They weren't loud. They were pros. Alex made a follow-up visit to make sure I was happy with the job, and we've since talked about putting in another unit (these old houses are cold)! I liked the fact that he made me feel like a valued customer, and didn't disappear after the job was done. All in all, a wonderful experience with the company.