Reviews

10/10

Called Yevhen. He responded back by text very quickly. He was on time for the appointment, was able to diagnose the problem. He explained what he needed to do, gave me a quote and fixed it on the spot. I wouldn't hesitate to call him again.

Approximate cost of services:
$220.00
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Company Response

Thank you Tom for contacting me for service and time you spent for writing this review! Appreciate it so much! Yevhen

10/10

New Visions installed a full four zone system for me in June. As many have mentioned, Robin is very professional in his approach. I was very happy with the installation and how little they disrupted the existing grass. I was just as impressed with how quickly Robin responds to any questions or concerns you may have. A week after the installation I wanted to have one of the heads adjusted. I received a response from Robin 5 minutes after I texted and they dropped by my house to do the adjustment at 8 in the evening that day after doing two full installations. These guys really know about customer service!!! I would not hesitate to hire New Visions for my sprinkler needs.

Approximate cost of services:
$1,800.00
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Company Response

Thank you So much for the kind words and complements we really appreciated. We are so glad to hear that you are happy with our system and customer service. Our priority is to have our clients happy after we finish the job , always feel free to contact us if you ever need any help with the system thanks alot really appreciated.

10/10

I hired V+F to do a complete renovation of my backyard. This involved laying 800 sq feet of interlock walkways and patio, putting in a garden wall, and regrading and sodding the entire yard. I have to say that it was a pleasure to work with Frank and Vince, who are both very professional and knowledgeable in what they do. Throughout the entire project communication with these guys was excellent and they are extremely polite. Even after-hours Frank responded to texts within minutes. Every request was met with a “No problem”, or “Sure we can do that”. They are very focused on making their customers happy. During the two weeks they at my house, they cleaned up the site and washed the driveway everyday. It showed that they cared about my home and neighbours. The pricing was reasonable and certainly competitive with other quotes that I received. The work was very well done. These guys know how to do patios and interlock!!!!. I would certainly recommend them for any landscaping in the future. In fact, I have already sent them over to my Mother’s to quote on some work. I think that says something!!!

Approximate cost of services:
$20,000.00
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Company Response

Thanks for the great reply it was a pleasure to work with you on this project and the outcome of it. Hope you enjoy your outdoor living space.

10/10

This is the second time I have hired Canada Waterproofers to do work. Slava is a true professional who cares about his customers. He is very responsive and is patient to answer any questions you may have. My hats off to Stas and Bogdan who did the work. The area was all hand dug and given the lack of rain this summer, the earth was very hard. They cleaned up the site everyday and were very polite. After the excavation and waterproofing were done, they did a great job on restoring the side of the house. You can barely tell that the area was disturbed at all. If you are in need of waterproofing, I would highly recommend this company.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Tom

Slava is so pleased that you wrote such a great review. Slava really cares about his customers and always wants to do a good job, stas and Bogdan are an amazing crew and really go above and beyond.
We really appreciate your support and business.
Best regards
Canada Waterproofers Team

10/10

I have used Dmitri before for other jobs. This was to replace a cracked floor tile, laid by another contractor. You are not going to find a more polite, knowledgeable, and friendly contractor. I can not praise him enough for his attention to detail, even on such a small job. He truly wants to make sure you are 100% happy and I am a very picky guy. He is my go-to guy when it comes to tile.

Approximate cost of services:
$200.00
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Company Response

Thank you Tom
Any repair is a repair
Your project is important to us as it is important to u
We look forward to all your project.

Tilestars

10/10

I have used Solutions several times to do work in my home. This time I had them in to run a line for a new AC installation and do put in some pot lights in the front of the house. Joe and Manny were punctual, very pleasant and efficient at getting the job done. I trust Solutions to get the job done right at a reasonable costs.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for taking time from your busy day to write your review. These reviews are important to us. They truly keep as on our game. We look forward in being of service to you and your family again.
Frank Cozzolino

10/10

I have used Lawn Savers for two seasons now. I like the communication before and after each service. They are competitive and I like the fact that they are a privately owned company. They truly seem to care!!

Approximate cost of services:
$500.00
2 of 2 people found this review helpful.
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Company Response

Thanks Tom for your loyalty and partnership on your lawn. We are indeed a privately owned family business that started from scratch in 1989. Our motto has always been to do what it takes to make our clients and team say WOW!

10/10

I hired Straight Up to replace some spalding brick along the bottom of my garage. I made my decision based on their excellent reviews on Home Stars and I must say that I was not disappointed. Due to the fact that they could only do the project in stages, to ensure the wall above did not collapse, the job took four days to complete. Each day the site was left clean and tidy. I am very satisfied with the work that was done and will use them again if I ever need a mason.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Tom,
Glad we where able to take care of this for you. We have worked hard for those reviews and are happy to add this one to the list.
Tony and Crystal.

10/10

I called Solutions Electrical to change out approximately 15 switches and receptacles in a basement renovation that I did. Their quote was fair, they were accommodating in term of schedule and complete the work in a neat and professional manner. I would certainly use them again.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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10/10

Part of what makes a good contractor is how they service the customer, not only when everything goes right, but also when there is a hiccup in the process. Dmitri was contracted to do some repairs on our shower floor. He sent his employee Chris to do the work. Chris was prompt and courteous while in our home. Unfortunately, there was an issue with the original work done. When I called Dmitri to report the issue, he came immediately that night. He was very apologetic and worked in an expeditious manner to rectify the problem all at his cost. I was very impressed on how he dealt with the issue. Dmitri is a true professional and truly cares that his customers are 100% satisfied. Based on his service and attitude, I would not hesitate to recommend Dmitri and Tilestars. I am already planning the next project I want them to do.

Approximate cost of services:
$400.00
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Company Response

Thank you Tom.
We have been lucky once again with Leo from Tubtech.
I hate to have not anticipated errors.
Glad everything worked out.
And really appreciate your review.

Best Regards
Dmitri
Tilestars

10/10

I had Insta, remove vermiculite, completely re insulate my attic and do some spray foam work for me during major renovation. The service was great during that project. As things always, happen, I had a leak this past winter and was worried about the insulation in the attic. When I reached out to my Insta adviser, Jason, about what it would cost to inspect the insulation, he offered to come over at no charge. Thankfully nothing was damaged during the leak, but after sales service such as that shows the true color of a company. Thanks Insta!!!!

Approximate cost of services:
$5,000.00
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Company Response

Hello Tom! When you invest in the Insta-Insulation team, you're investing for the long haul! Our philosophy is that problems are always going to arise from time to time but it's how you handle them that counts. I'm so happy to hear that Jason was able to inspect your spray foam work and confirm that no harm was done by your leak! It was a pleasure working with you on your attic project and now you'll always know we're just a phone call away if you need us! Tom, a sincere thank you for sharing this experience with others and for putting your trust in the Insta team. Wishing you ongoing comfort and peace of mind with your insulation work. Sincerely, Crystal - Customer Care

10/10

Our house was in bad need of recaulking. David came out, gave a fair price and even did the work himself. When I called him back to do a couple touch-ups, there was no attitude like you get with some other contractors. He stands behind his work!!!! I am convinced that by recaulking we eliminated several small leaks we had in basement. Well worth the money.

Approximate cost of services:
$1,000.00
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Company Response

Hi Tom, I appreciate that. Yes I do stand by my work. You were very kind and pleasant to deal with aswell. All the best

10/10

We had heard some banging in our dryer vent, only to see that birds were coming in and out and in the process building a nest/ We called Duct Cleaning Depot on a Friday and they fit us in on a Sunday for a cleaning. Damien was early, very polite and friendly and did a great job. He left the site very neat and tidy. The cost was right on the quote. I would not hesitate to use this company again.

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are truly grateful and thankful for the review you take the time and write for us thank you for choosing the Duct Cleaning Depot Inc. It was a pleasure doing business with you.

10/10

I had an inspection done by Carson Dunlop on a home I purchased in August. I found Hal to be professional and helpful in clarifying the points in the report. Recently, I had an issue where it was discovered that the hot water tank venting was too close to an exposed wall and this had to be corrected due to safety reasons. When I contacted Carson Dunlop to inquire why this had not been covered in the inspection report they were quick not to make excuses and promptly offered to pay to have the needed work done. in an age where customer service seems to have gone by the wayside, they went above my expectations to make things right,

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Tom from Toronto. Thank you so much for taking the time to write about your experience with Hal. We take our client's satisfaction very seriously. We are glad you were happy with our response and approach to resolution. We hope to work with you again in the future. Enjoy your new home. Charlotte Dove, Carson Dunlop

10/10

I had John install some pot lights, change my main panel from fuses to circuit breakers, install some light fixtures and receptacles for a major renovations that I am doing in a 60 year old house that I just purchased. While other electricians would not return a simple phone call to set up a meeting, John did so within hours. We met and discussed the project. John came several times to my home to do phases of the project as the construction progressed. He was always very polite and on time and was very good about answering my questions on the work being done and even work that was outside of the scope of work that he had been hired for. In the end, I was very pleased with his work and he came in under budget. I will be using John as my “go to” electrician for any additional projects around my home.

Approximate cost of services:
$5,000.00
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Company Response

Thank You Tom. Was a pleasure to work for you.