Reviews

10/10

I have been a customer for over 20 years and have yet to be let down. A call to the office is answered with professionalism and efficiency. Hope we share another 20 years!!

Approximate cost of services:
$1,500.00
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Company Response

Hard to believe we have been doing your security for over 20 years thanks for the review

10/10

Called TSR on a Sunday of a long weekend for a wasp nest removal. Response was polite and quick, they came over on Victoria Day which was not expected. Team showed up and got right of it. They found the nest (in an attic) sprayed it, SHOWED US THE QUEEN (essential to eradicate a nest for good) and tidied up after themselves. Very happy with the service. THanks TSR!

Approximate cost of services:
$300.00
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Company Response

Dear Customer,

Thanks for writing a review about our services. Please let us know if you have any questions or concerns.

TSR Pest & Animal Control

10/10

The owner and his team are fantastic! Very knowledgeable and responsive. They don’t try to “scare” you in to buying what you don’t need, just the right balance of customer service and sales. I’ve been using them for years and will continue to do so for many more to come.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for your review I will let our team know of your kind words

Paul Seidman
Pre-lock Security Services Inc.
416 773-5625

10/10

With a rodent phobic family, help was needed fast, and no one responds faster than Kevin at GTA. He was here within hours and assessed our unique situation. He methodically and thoroughly addressed the issue and and did so in an informative, friendly manner. We are now rodent free and value the ability to call on GTA when we need help.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Good news! Interior Exterior treatment always a winner. Early detection and treatment was a benefit in this case. Once again corner lots with pets, greater potential for rodent issues. Regardless we can fix it. Thanks Kevin

10/10

What can I say other than superb! From the advice that "spending money will save you money", to the fast quotation, to the convenient booking time and finally, the flawless execution. Had a tub that was obstructed and Greg suggested the crane, he told me it would be cheaper then removing the obstruction and he was so right.... Guys came with the crane, and within minutes hoisted the tub over the house and put it on the truck. Delivered it the same way. No hassles, great attitudes from the moving team. Well done Braymore!!

Approximate cost of services:
$1,000.00
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Company Response

Thank you.

0/10

Hired Hughes to disconnect and reconnect an air conditioner to allow the passage of a hot tub between houses. Difficult to coordinate hot tub movers and Hughes but Hughes remained flexible in terms of availability. They were to arrive at 11:30am disconnect and come back later to reconnect. At 12:15 Hughes arrived and said that he did not have the correct tool with him and would return shortly. By 2pm, he still had not arrived and I called to query. He was confused as to who I was... promised to be there in 40 minutes. Movers came and Hughes still had not returned. I called, texted and called again to no avail. Clearly the phone was turned off as it was going straight to voicemail. I pleaded via text as well to let me know what was going on. By 4pm, the movers left, without the tub and charged me. I lost the tub to another person and I had already paid over $2,200 for electrical plus the cost of the mover. Without a return call or even a text, Hughes just chose not to show up. I WOULD NEVER USE THIS COMPANY AND URGE YOU TO DO THE SAME.

Approximate cost of services:
$200.00
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10/10

Hired company to pour a textured concrete from steps to path. Attractive finish but not perfect. Contacted the “owner” to ask for touch-ups and he was terrible to deal with. Turns out the owner was a salesman misreprenting the real owner. Fortunately, the salesman is gone and the company has completely stepped up to ensure my satisfaction. This is a family business and they take their reputations seriously. They will be sure to make the job you hire them for reflects that. Expect them back in the spring to address my issues

Approximate cost of services:
$7,500.00
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Company Response

Perry,

Thank you for your kind words regarding our reputation! We are very happy to have sorted this situation out and look forward to completing some finishing touches this coming construction season and getting started on the next outdoor project you have in mind.

Thanks,

Concrete One Ltd.

10/10

Initial contact was with Jamie who was professional, courteous and honest during the initial phone assessment. Sherwin came to look the job over and was awesome to deal with. He was reassuring and consistent with Jamie. Job day came and the team, once again led by Jamie was flawless. Great work, cleared up after themselves and most importantly, my freeloading raccoons are gone. Thanks S.O.S.!

Approximate cost of services:
$1,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Perry,
I am so happy that you liked our service and most important that the raccoons are gone. We appreciate your feedback and feel free to contact me anytime.
Sherwin

10/10

This is my second home which has been protected by Pre-Lock. Paul came by personally and advised on our needs without the worry of being oversold. We agreed on a price and his installation team was here in blink of an eye and did a great job of setting things up. Trust is everything when dealing with the security of my family and Pre-Lock has earned mine time and time again.

Approximate cost of services:
$1,000.00
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Company Response

Thanks for posting how happy you are. We are glad you used our service. Let us know if you need anything else