Reviews

0/10

I had horrible experience with this company.Noah arrived as the water was leaking from the pressure valve. He replaced the valve and left. When he left, I had no heat in my in floor system, he has forgotten to turn on the valve for Zone 2. Had to call the another company,as I didn't know what was the cause. Today the water is leaking back from the valve. Spoke to Noah, advise me that now I have to empty the water tank myself, as he would have to charge me for coming back!

Approximate cost of services:
$500.00
2 of 2 people found this review helpful.
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Company Response

Hello,
Thank you for your review. We take our Homestars reviews quite seriously. I have spoken to you and hopefully helped explain the misunderstanding. Laird and Son will always back their service and are still willing to have a long time customer relationship. Since 1948, we have provided excellent customer service and are continuing to do so. Thanks for taking my call, and please call us with any other concerns, and we will be happy to meet your HVAC needs. Thanks !