This company services my condo complex and was hired by the management company. Their staff lacks courtesy and professionalism. They caused damage to my property and were totally unapologetic. They do not take responsibility for their mistakes, they do not respond to written emails or messages sent through their website unless you threaten to escalate the dispute, and this goes all the way to the top management. AVOID.
- Approximate cost of services:
- $1,000.00
- Company Response
I would like to apologize for your experience with our service. Here at Firenza Plumbing & Heating Ltd, We always stress the importance to our employees to be professional, neat and courteous to all our clients. We also make sure that if there is an issue with any of the work we do, our management team and owner's always follow up to make sure that our clients are happy. Wishing you all the best and hopefully you can give us another try in the future.