Jessy H from Toronto

I rarely take the time to offer on-line reviews, but Mark Noonan from Plumbing Mart asked me to take a few minutes and comment about the services I received from him and his team at Plumbing Mart. When I searched reviews on Plumbing Mart I was shocked to find so many nasty ones. When I read them however, it was pretty easy to determine that most of them were either fake or they were posted by mean people – the kind who troll the web these days hiding behind their computers. Myself, I am in the car business, and I know that our company has the deal with these crazies all the time. Anyway back to topic. Plumbing Mart has done renovation on two separate properties for me and they were both fantastic. The first one was for a house that I owned with my husband. We needed to get our ensuite bathroom renovated and we went throughout the process of checking out some different contractors. Plumbing Mart came recommended by a friend. Out of all the companies they were the only ones who supplied product and labour – and took responsibility for the entire project. We could deal with them, in our house and at their showroom and we didn’t have to go anywhere else. The other companies didn’t have showrooms and they wanted us to go to the big box to pick our product – yuck! Also, Plumbing Mart put everything in writing and they offered a 5 year warranty, which meant a lot to us. The project went very smooth and we were very happy with the results. About 3 years later, my husband and I went through a divorce. I found myself (and the Sally the cat) starting over again. With my share of the equity in the house, I was able to buy myself a nice condo in good area of town. However, it needed some work. I called Mark Noonan from Plumbing Mart and asked for his input. Mark came out and spent considerable time with me going through the options available to me and what could and would not work with my budget. My next appointment was back at his showroom about a week later and he had everything prepared for me just the way I wanted it. The price final price for the kitchen and the bathroom renovation was not cheap – but it was going to make my new condo the fresh start I was looking for, and it was a fair cost. I also got another quote from another company, but I didn’t feel as safe with them as I did with Plumbing Mart. It’s a good thing too because my condo board required the contractor to have the right insurance and WSIB to work in the building. Plumbing Mart had all of their paperwork readily available – and the other company never got back to me when I requested their’s – a real warning bell. I submitted all of Plumbing Mart's information to my condo board and I had no problem getting they approval. The two projects turned out looking great and I couldn’t be happier. This is a good company and they are good people. I would definitely recommend them and work with them again.