EadieB from Newmarket

Professional, prompt, friendly. I really appreciated the attention to detail on repositioning the fireplace "embers" to give the flames a more realistic effect. HIGHLY RECOMMEND THIS TEAM!!!

Although this purchase was made from the Liberty Village store over 5 years ago, I have to detail the OUTSTANDING CUSTOMER SERVICE that occurred over the past week. Upon entering the store to describe that two drawer faces had come off the platform bed drawers ad a chair leg had broken, I was treated extremely well. The sales associate, Anita, immediately looked up the original order and communicated with Scott Millard of the customer service unit. He was so prompt and helpful and set up a service call right away. The technician came out as promised and made repairs as a routine maintenance without charge! He even tightened any looser handles on the dresser as well. In addition, the piece that could not be fixed on site (broken chair leg) was taken back to warehouse for repair. All the furniture looks brand new again. The wood and the leather itself wear extremely well. The clean lines make it modern and still very stylish. It is well constructed and it will be enjoyed for many years to come. Who gives service like this and stands by their products anymore in the furniture industry? OUTSTANDING. Highly recommended.