John H from Calgary

we were so pleased with the work that western windows did replacing our bedroom bay windows in the spring of 2015 ( see the earlier review) that we decided to advance our plans and replace the rest of our windows plus the patio door in the summer and fall of 2015 in two stages. the quality of workmanship of the windows is excellent, the installers did good quality work and arrived on time. two things stood out about the installs - one was the care they took cutting some recently installed and very expensive floor tile to fit the patio door and then sealing it, and the second was when we discovered that the patio door windows had some surface scratches in the viewing area - it took two visits with new glass (the first time the new panes had similar scratches) and then they changed their supplier - but the new panes are perfect. with the recent spate of colder weather we really notice the difference in the comfort of the house, especially where the new patio door is installed. almost no window sweating. the staff from Jeremy who does the measuring and quoting, and Breanne at reception is just top notch. this is a well run family business that takes pride in their work. I would recommend western windows with no hesitation. also, their pricing is extremely reasonable, especially compared with companies that import their windows from the united states.

believe the positive reviews - this is a very professional company. Jeremy did the measure and the quote and was able to explain the difference between western windows and the other 2 companies I had gotten quotes from, and recommend the appropriate product. the installers Nick and Cole arrived on time - and had the install done in 2 hours including cleanup and installation of the window casings which matched our existing ones. we are very pleased with our new triple pane windows which reduce outside noise substantially, and plan to have western windows replace several more windows in our house this summer, and the remainder in 2016.

great job - a couple of weeks ago they came in and did an assessment of my attic including ventilation and any other issues and provided a written estimate which was competitive. the assessor pointed out a hole in my attic floor which needed to be filled in as a chimney pipe had been recently removed as part of a main floor renovation. I paid 20% down at booking time - they did the work today ( dec 17 ) - they were in and out in an hour - they brought the insulation hose through an upstairs window instead of through the front door - after the work was done I was invited to look up in the attic with a flashlight ... I notice a big difference in the temperature in the second floor already - used to be much colder up there, now its the same temperature as the main floor. the installers were pleasant and professional. would recommend ideal for sure.