Joe Bruno, Owner - Snap Pest Control came highly recommended to me by an industry insider. I called him immediately upon discovering a worsening termite diagnosis in my basement (probably sounding a little “crazed” as homeowners are apt to be on receiving this sort of news) and found him very much a calming force – a matter of fact, assess the situation, here’s what we have to do kind of guy. I was grateful for his knowledge and insight as we laid out a course of action and dealt with the pest issue properly. Some months later Joe and colleague, Frank, had taken over an ongoing rodent issue I was experiencing and in process of finally fixing that problem, they discovered another termite issue, this time under the basement bedroom floor. This area had been previously treated by a large and well known company who hadn’t done a proper job (holes were drilled for pesticide distribution but not deeply enough and then never “capped” rendering the product virtually useless). I don’t know how much was charged for that treatment, but looking at the destruction to my bedroom floor it certainly didn’t serve its purpose. So the good news was they found the problem and we intended to fix it. The bad news was it was now late afternoon and equipment and solution had to be ordered and retrieved from Oakville then brought back to site. To make matters worse, the product and equipment were temperature sensitive and the temperature was dropping, FAST. Joe and Frank went above and beyond that afternoon and kept working into the night. They got the product into the floor in the very nick of time and then had to spend another few hours de-icing the equipment. They could have said forget it – we don’t do termite work after September – they could have decided it was too much bother to even try. But they didn’t – they took a chance, a gamble for my best interests and worked their butts off to get the treatment done. I don’t know about you, but my home is my largest investment. Sure, there are occasions where I want trades to sharpen their pencils – when I want to see if there is money to be saved – but sometimes you realize you get what you pay for. And Joe Bruno and Snap Pest Control, are quite simply, THE BEST.
- Approximate cost of services:
- $3,200.00
- Company Response
Thanks so much. I was referred by a colleague on a termite issue which later became a rodent issue and then a termite issue again. That's a first for me. I will work on a pest issue in tandem with other exterminators and or companies in order to solve a pest problem or learn something. The company working on the project put a lot of effort into solving the issue to their credit. I was there for termites and just couldn't help but get involved with the rodent issue.Taking over from the existing company which had referred me for the termites was a simple transition with no hard feelings because they wanted it solved due to the numerous call backs which had eroded any and all possible profit. The job itself was done over the course of 3 days. We had to rent fans for exhaust and removed drywall, flooring, ceilings,walls ,insulation, and all manner of stuff bag by bag to the dump..The holes ( from the other termite company too ) were sealed and I will be monitoring the home for the nest few years. Thanks again Joe