Reviews

0/10

We had them come to check our AC that wasn't working and their employee Michael said he didn't have a ladder tall enough. PROMISED somebody would come next day and they never showed. Called and asked. Receptionist had no idea and couldn't contact Michael. It's 30 degrees and we have a 7 month old baby. Called another company. NOT impressed. Would NOT recommend!

Approximate cost of services:
$99.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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2/10

Lights were installed and paid for as well as a garland around the door. The garland was not what we ordered. We were told every day for a week a new one would be brought over. Never happened. Requested a refund. Got one only after filing with the BBB. Now the lights aren't working and were again told every day for a week they would come and replace them. Again never happened and now won't return emails or phone calls. Part of the fee is for maintenance all season as well as removal. Not going to happen. Terrible customer service. Do'nt use this terrible company.

Approximate cost of services:
$500.00
What could this company do to improve their services?
They could honour their commitments and not BS over and over again to try to get rid of somebody who has already paid.
Any advice to offer fellow homeowners facing a similar project?
Hire somebody else or just do it yourself.
1 of 1 people found this review helpful.
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