Their ten years warranty is like this: if the matress sags for 1 and a half inches (when you're not on it) they exchange it for you. We got a Simmons matress ($2000 worth) and it lost its form in a few months. We lost our sleep, lots of back pain, etc. etc. We have been sleeping on a few hundred dollar futon for months with no problem. Sleep country won't take it back because it doesn't meet the conditions (it didn't sag enough!!). Can you imagine a mattress without a pillow top sagging 1 1/2 inches? It would cripple the heck out of you. So warranty stuff is a joke. I suggest go get a cheap mattress from any other store, use until it deforms, throw that and go get another one. These expensive mattresses are so not worth it.
- Approximate cost of services:
- $2,000.00
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