Overall satisfied but: Trim touch-ups were part of the scope. Yet the team showed up with no trim paint. They used white paint instead, so you can see the differences. They also just tried to talk me out of it. We had to ask them to correct a couple areas that were not satisfactory. The instructions on how to prepare for the day could have been better or more proactively communicated rather than just saying "It's in the terms and conditions".
- Approximate cost of services:
- $2,000.00
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- Company Response
Hi JB,
We are glad you are overall satisfied, but clearly we can do better. Our General Manager, Darryl Karpel will be reaching out to you by phone so we can fix the trim and make this right. Thank you for letting us help you with your home.
The WOW 1 DAY Team.